Rewards Program FAQs

Modified on Tue, 05 Dec 2023 at 01:18 PM


The Paxful Rewards Program recognizes and awards users with extra benefits, giving them a badge and premium access to exclusive advantages on the marketplace. Here’s a breakdown of what makes up the Paxful Rewards Program:


Benefits 

The Paxful Trader Program has a series of levels that come with different benefits.


Trader Program


Power Trader 

  • A badge on your profile
  • Be the first to try new features
  • Priority disputes
  • There is no bond requirement on gift card trades
  • Priority support


Expert Trader

  • Badge on your profile
  • Be the first to try new features
  • Featured offers (available to members with dedicated account managers)
  • Sell-off promotion (available to members with dedicated account managers)
  • Priority disputes
  • There is no bond requirement on gift card trades
  • Priority support
  • Dedicated account manager (we have temporarily paused this benefit)
  • Customized fees (we have temporarily paused this benefit)


Requirements

If you’re interested in joining the Trader Program, please reach out to our support team when you meet these requirements:


Power Trader

  • Follow our Terms of Service
  • Have an account for at least 90 days
  • Verified ID and proof of address
  • A good behavior score*
  • 250 trades every 90 days


Expert Trader

  • Follow our Terms of Service
  • Have an account for at least 90 days
  • Verified ID and proof of address
  • A good behavior score*
  • 1,000 trades every 90 days


*Paxful considers good behavior to be honest trading, prompt release times, keeping the trade on Paxful, etc. You can refer to our Terms of Service for more information on what is acceptable in the marketplace.


**A trade must be worth 20 USD or more to count toward the Trader Program.


**Some benefits of the Paxful Trader Program may be paused. 


How can I keep track of my progress?

You can track your progress through the Progress Bar located on the Trader Program Badges page. The Progress Bar shows all of your trading activities and what you need to do to advance to the next level of the Trader Program.



If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support