I am an experience crypto trader but I am new to Paxful. Please bear with me if it takes me a while to respond as I am testing out the notification system on here. Once I receive your payment, which usually only takes a few minutes, I will release your BTC as soon as I can.
Please never refer to crypto/bitcoin in your payment reference.
NOTE: If you are paying from n HSBC account they are notorious slow at sending funds.