• Paxful Mobile Wallet

    The Paxful Mobile Wallet is out both for Android and iOS. The Paxful Wallet App makes it easy to send, receive, and store crypto with your own personal mobile cryptocurrency wallet. The crypto Wallet App is also the ultimate companion tool to Paxful, one of the world’s biggest peer-to-peer cryptocurrency marketplaces.

    Use the Paxful wallet to:

    • Send and receive crypto in your own private cryptocurrency wallet that lets you transact with anyone at any time, anywhere.
    • Safely store your hard-earned crypto and check your balance in real-time.
    • Track your open trades on Paxful so you know the current status of your most recent transactions as you buy and sell cryptocurrency.
    • Share your cryptocurrency wallet address or QR code with other traders and friends.
    • Personalize your Paxful wallet profile so people you transact with know it’s you.
    • Get updated crypto-to-fiat conversion rates at your convenience. 

    So, are you ready to send, receive, and store your cryptocurrency in a more effective, smarter, and faster way? Download the Paxful Wallet now from Google Play Store or App Store to put the power of Paxful in the palm of your hand!

     

  • Mobile Wallet: issues and solutions
    What are the steps for basic troubleshooting?
    This is a solution for the majority of possible issues related to the Paxful app:
    • Restart your app.
    • Make sure you are connected to the internet (do a speed test to confirm). 
    • Make sure the app is of the latest version. Please open the app in the Google Play Store or in the App Store and download the updates if any.
    How to set up a fingerprint?
    Fingerprint can be enabled on the Account tab in the Security section:
    • iOS fingerprint option should be enabled on a device first. If fingerprint recognition fails more than 3 times - a pin will be required.
    • Android devices should support the fingerprint option and it should be activated in device settings. As standard, there is no limit for attempts. If the fingerprint scan is not working, just close the window and use a pin instead.
    How to solve the sign-in issue?
    Sign in issues:
    • There is an option on each password field to show the password. Please check if you are entering the right password.
    • Some issues might be because you use an old version of the app. System forces time to update to the latest versions, but still no 100% hit. Please open the app in the Google Play Store or in the Appstore and download the latest version.
    • Antibot-solutions that we use might block users if some suspicious activity was detected on the device, network, region, etc. In case if you have tried all previous steps, please contact us to investigate your specific case.
    How to solve issues related to ID verification?
    Make sure you have allowed access to your device camera. For more information on the possible verification issues, click here.
    How to solve the 2FA issue?
    Read about the possible solutions for any issues related to 2FA here.
    How to contact support?
    If following our basic troubleshooting steps wasn't successful, don't hesitate to contact our support team.
  • Installing Paxful Mobile Wallet in China

    Want to use Paxful Mobile Wallet on Android in China? You are facing internet restrictions to access Google Play? Here are the steps you can take to install our Mobile Wallet successfully.

    Step 1

    Install a VPN on your device.

    A lot of VPN provider websites are blocked in China. However, the main providers have created “mirror” websites (exact copies of the website with a different URL) that are accessible. They can be found on the Internet.

    Below is a list of most popular VPN services:

    • Express VPN
    • VyprVPN
    • Nord VPN
    • Surfshark
    • Astrill
    • StrongVPN

    Note: Do not buy a VPN until you check if it works in China!

    Step 2

    Download Google Play and get the newest version of our app.

    1. Go to the Google website. Here is the link.
    2. Download Google Play App on your mobile device.
    3. Search in Google Play Store for Paxful Bitcoin Wallet or go to our website. 

    Once you have installed our secure and convenient trading mobile app, please feel free to ask any additional questions to our Customer Experience Team or explore our FAQs.