Setting 2FA on your account significantly improves your cryptocurrency wallet security. But sometimes you may lose 2FA due to:
- Your phone is lost or damaged.
- The authentication app is deleted.
- You switch to a new device, and the app with all the codes cannot be transferred to your new device.
If this happens, click "Trouble logging in?" when you're asked to enter your 2FA code. From there, we'll ask you some questions and we'll see how we can help.