ID verification

ID verification elevates your trading experience to a new level. We have done our best to make this process as easy as possible for you. Here is a step-by-step guide to help you verify your ID on Paxful.

Before you begin, please ensure that you have verified your phone and email.

Video Guide

Here is a short video that walks you through the verification process:

Step 1 Open Verification Page

  1. Log in to your Paxful account, hover over your username located on the upper right of the page and click Verify Me.
    ID2.1.png
    A dialog box with the verification video guide appears. 

  2. After watching our video, click Continue verification.
    ID2.2.png
    The Verification page appears.

Step 2 Insert Your Details

1. Fill in the fields on the ID verification form.
ID2.3.png

Field Name Description
Country your photo ID is from Select the country that issued your ID.
Type of photo ID Select the type of ID you are submitting.

2. Click Start verification process
ID2.4.png
The photo ID verification page appears. 

Step 3 Provide ID Photo

 

1. On the ID verification page, click Start.
ID2.5.png
The Submit identity card page appears.


2. Choose whether you want to take a photo of ID or to upload an existing file from your device.
ID2.6.0.png

Note: Want to continue your verification on a mobile phone? Click the link under Switch to mobile?

Take Photo

To click a picture of your ID, make sure your document is ready and follow the instructions that appear on the screen.

1. Click Take photo.
ID2.6.png

2. Click Start.
ID2.7.png

Warning: Give the application permission to access your device camera.


Place your ID in the center of the screen and make sure all the necessary details are visible: 

  • your face on the document
  • document number
  • your full name

3. Click the Camera icon to capture the image.
ID2.7.1.png
The image is captured and displayed on the screen. 

4. If the image is clear, click Confirm. If the photo is not legible or if you are not satisfied with it, click Retake and try again.
ID2.8.png

Repeat the process once again to capture the backside of your  ID card or Driving license. In the case of a passport, simply continue to the next step.

Upload file

If you want to upload a file from your device,

1. Click Upload file.
ID2.9.png
The Upload image page appears. 

2. Click Choose file and select a file from your device.

ID2.10.png 

3. Click Choose another file if you want to retry. If you selected the right file, click Confirm.
ID2.11.jpg

Repeat the process once again to capture the backside of your ID card or Driving license. In the case of a passport, simply continue to the next step.

Step 4 Complete Face Verification

Take Photo

The next step after submitting your ID is to complete your face verification. To verify your facial identity.

1. On the Face verification page, click Continue.
ID2.12.png
Center your camera page appears.

2. Make sure your camera is working and placed correctly. Click Continue.
ID2.13.png

The application activates your device camera so you can click a picture of your face.

3. Once you are ready, click Start.

selfiestartFinal____.png
While clicking the picture, keep the following points in mind:

  • Look straight into the camera.
  • Make sure you are dressed decently and are not wearing glasses or hats.
  • Follow the instructions by moving your face closer to the camera.
  • Fit your face into the oval frame.

In case of an error, click Try again. In case of success, your photo will be sent automatically to our Verification Team.
ID2.14.jpg

Note: If your attempt has failed, consider increasing the amount of light in the room.

Upload file

1. On Upload a selfie page, click Choose file.

ID2.15.png

2. Click Choose another file if you want to retry. If you selected the right file, click Complete.

ID_2.0_selfie_complete.png

You’ll be notified about your application in just a few minutes! Check your notification inbox to find out if your application was approved or declined. You will also receive an email with the result of your verification. 

Note:

  • There is a lifetime limit of 5 verification attempts for each user!
  • If you have not received an answer within 24 hours, it means that your ID is going through manual verification. Manual verification may take more than 3 days. Thank you for your patience.

If you have any questions or face any issues, contact us at [email protected] or via our contact form. After completing your ID verification, feel free to verify your address as well.

 

Articles in this section

See more