Reporting a scam

If you’re selling cryptocurrency and think that the buyer has sold you an invalid gift card, here’s what you can do.

Note:

  • If the trade hasn’t been cancelled yet, start a dispute right away.
  • You can report a problem only after the buyer has marked the trade as “Paid”.

 1. On the bottom of the trade page, click ! Report scam.

Scam-click-report-scam.png

The Report scam dialogue box appears.

Report-scam-box.png

2. Choose a report type, write a detailed description in the Description field, upload any supporting images, and click Report.

Click-report-scam.png

Your report has been submitted. 

Here are some safety tips to help you protect your funds. 

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