Reporting an offer

If you come across an offer that is suspicious or in clear violation of our Terms of Service, report it immediately.

1. On the offer page, click Report a problem.

Offer-Click-report-a-problem.png

The Report a problem dialogue box appears.

Offer-report-a-problem-dialogue.png

2. Choose a report type, write a detailed description in the Description field, and click Report.

Report types:

  • Outside escrow—The vendor hints to complete a deal outside Paxful escrow.
  • Bad offer terms—Offer terms are confusing or contradictory.
  • Obvious scam—Anything that clearly violates common sense and our Terms of Service.
  • Negotiation—The offer owner is asking to have a deal with a price different from the one mentioned in the offer details.

Offer-click-report.png

Your report has been submitted. 

Here are some safety tips to help you protect your funds.

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