Regrettably, Paxful is unable to cancel or reverse your bitcoin transaction once sent.
This is not due to our business model, this is simply how bitcoin works. As unfortunate as it is, transactions on the Bitcoin network are designed to be irreversible and we have no control over them. This applies in all cases:
- If you were hacked and someone sent out your coins
- If you sent to the wrong bitcoin address
- If you released bitcoins by mistake
- If you were scammed
Once the bitcoins have been sent out, it cannot be reversed. We are very sorry about this and we know it is painful, but there is nothing we or anyone can do.
If you want to try tracking the bitcoin address you sent to then please use a tool like a Block Explorer.