I Forgot My Password

To reset your password when you are not signed in to your Paxful account: 

1. Click Log in button on the home page
2. Click “Forgot password?
3. Enter your phone number or email address and then click Request new password

From there, you'll receive an email from us with instructions or you'll be redirected to a 2FA page where you can reset your password.


  • If you received a password reset link via email, the link is valid for 60 minutes.
  • If you requested an email link multiple times, use the latest link you received.

See our security guide for additional information on improving the safety of your account. You can also check how to change the password in your profile settings.

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