Forgot password

Resetting your password is extremely easy on Paxful. First, go to your account security settings or click here. You will then be taken to a few fields you’ll need to fill out:

  • Current password. To be able to change your password, you’ll have to input your old password as proof that it’s really you changing it.
  • Enter a new password. This is the field where you put your new password. Make sure to make this as secure as possible and make sure that no one else knows this password. This is the first line of defence when it comes to the protection of your account and money.
  • Verify the new password. This is to make sure that you’re correctly typing your intended password. 

If you ever get a message that says “Password reset token is invalid”, try checking your email and check the latest email that was sent by Paxful for password reset. A link should be attached and you can reset your password there.

“I forgot my password! What do I do?”

If you’ve forgotten your password, click on the login button on the home page and then click “Forgot your password?” at the bottom right. It will then ask for the email address that’s linked to your Paxful account. Paxful will then send an email with a link attached. That link will lead you to to the screen that will help you reset your password. Note that each link is only valid for 60 minutes and if you requested for a link multiple times, the last link that was sent will be the one that should work.

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